Privacy Policy

Last updated: June 2, 2025

Welcome to Teamchers (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use the Teamchers platform. By accessing or using Teamchers, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the platform.

1. Information We Collect

We collect the following types of information:

  • Personal Information
    When you register for an account, join a team, or otherwise interact with Teamchers, we may collect:
    • Full name
    • Email address (used for login and team association)
    • Role (e.g., teacher, administrator)
    • School or district affiliation
  • Usage Data
    We collect anonymized, aggregated data on how you navigate and interact with the platform, including:
    • Pages and features visited
    • Time spent on different sections
    • Actions taken (e.g., comments submitted, files uploaded)
  • Device and Log Data
    We automatically collect certain information from your device when you use Teamchers, such as:
    • IP address
    • Browser type and version
    • Device model and operating system
    • Access dates and times
  • Third-Party Integration Data
    If you sign in via Google Workspace or another SSO provider, we receive basic authentication details (e.g., name, email, profile picture) to facilitate account creation and login.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Teamchers platform
  • To enable collaboration and communication among team members
  • To analyze usage patterns and optimize performance
  • To send important notifications, updates, and support-related messages
  • To respond to inquiries, troubleshoot issues, and provide customer support
  • To protect the security and integrity of our systems

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Within Your Team or District
    Your name, email address, and role may be visible to other team members in your school or district to facilitate collaboration.
  • Service Providers
    We may share data with trusted third-party service providers who perform services on our behalf (e.g., hosting, analytics, email delivery). These providers are contractually obligated to use your data only to provide the specified services and to keep it confidential.
  • Legal Requirements
    We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, and safety.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the services and comply with our legal obligations. You can request deletion of your data at any time by contacting us at support@teamchers.com. Once we receive and verify your request, we will delete your information from active databases, unless we are required to retain it for legal or legitimate business purposes.

5. Data Security

Teamchers implements industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure authentication, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Teamchers is intended for use by educators and school staff. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected personal data from a child under 13, please contact us immediately so we can promptly delete that information.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • The right to access and receive a copy of your personal information
  • The right to correct or update inaccurate or incomplete data
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing activities
  • The right to withdraw consent where we rely on consent to process your data

To exercise any of these rights, please contact us at support@teamchers.com. We will respond to your request in accordance with applicable law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page with a revised “Last updated” date. Your continued use of Teamchers after those changes become effective constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Teamchers
Email: support@teamchers.com
Website: https://www.teamchers.com

For more details on terms governing your use of Teamchers, please see our Terms of Service.